Operations Coordinator (Home Care)

The Offer

- A role that offers a breadth of learning opportunities
- Opportunities for career growth & development
- Opportunity to make a positive impact

The Job

Responsibilities :

- Manage daily clock-in and clock-out processes for our caregiving staff.
- Monitor and promptly address any operational issues, maintaining accurate records for seamless prebilling.
- Handle sensitive communications with patients and their families, providing thoughtful support and information.
- Deliver exceptional customer service, effectively managing incoming calls and resolving issues with empathy and efficiency.
- Execute various administrative duties, ensuring everything is in order for our clients and team.


This position is ideal for a self-driven individual who is ready to take on significant responsibilities within a fast-paced environment.

If you are a detail-oriented professional with a background in healthcare and the skills to support high-level executive functions, we encourage you to apply.

The Profile

Qualifications :

- Bilingual proficiency in English and Spanish to effectively liaise with stakeholders in the region.
- Experience in the home care industry; familiarity with HHA Exchange is a plus, with training provided if necessary.
- Strong knowledge and hands-on experience in medical coding, including proficiency with ICD-10, CPT, and HCPCS codes, are essential for this role
- Ability to multitask effectively and maintain composure under pressure.
- Strong organizational and communication skills, with a confident and reassuring personality.
- Available to work from 9 AM to 5 PM EST.

The Employer


Our client is a dedicated New Jersey-based home care provider seeking a skilled and enthusiastic bilingual administrative assistant.

If you thrive in a role that combines compassionate client interaction with meticulous administrative management, they would love to meet you!