New Car Sales Experience Manager - Mercedes-Benz Fort WorthFort Worth, TX, USA Req #4755
Tuesday, November 19, 2024
About Asbury Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a New Car Sales Experience Manager at Mercedes-Benz Fort Worth, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for a strong, energetic, people-focused Sales Experience Manager who will help us redefine the car-buying experience. Does this sound like you? Apply now!
The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised online utilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initial buying process through to the final sale.
Contacting and communicating with customers to identify needs using the Asbury selling processBuild rapport with customers to build a base of referrals to establish customer networkAnswer internet leads within the store's required time and email product information with pricingAnswer sales phone calls and set appointments for customersConfirm appointmentsMake outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat businessConduct test drives and vehicle walkarounds with customersWork with the customer from start to finish throughout the buying processMust have motivation to be successfulMust be able to create and maintain customer relationshipsExperience utilizing and maintaining a customer relations management databasePrior automotive sales or retail experience, customer service, call center, or business development experience a plusMaintain professional business attire and appearanceBi-lingual is always a plusSelf-motivated and a team playerMust be a minimum of eighteen years of ageMust have a valid Driver's LicenseMust be able to pass pre-employment screenings (background & drug test)Company Benefits: Pay and Recognition: Weekly payPaid holidays & paid time offDeferred Holiday Pay MatchPaid trainingStock Awards (select management and front-line team member's eligible)Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plansUp to 12 weeks paid pregnancy leave (disability leave)Health savingsFlex spending accounts (tax free)Short-term and Long-term disability plansLife Insurance (Whole Life and Term)401k with company matchLearning, Tuition Assistance and Career Development: Digital career path tool to assist with career developmentContinuous training through Asbury's Internal Learning Management SystemProfessional growth and development opportunities Additional advantages: Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsOpportunities to join our community service initiatives, which includes paid volunteer hoursAggressive Employee referral program with bonus opportunitiesAsbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
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