Job Description - National Fleet Operations Manager (MER0003GVA) National Fleet Operations Manager About Us At Mercedes-Benz Cars, we're passionate about what we do. Whether we're exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do.
How you'll play your part We're looking for a highly motivated and confident individual who can apply their proven sales expertise to drive fleet sales success. With a deep understanding of the UK motor and fleet industry, they will recognise the critical importance of leveraging this knowledge to consistently achieve fleet sales targets.
You'll drive the fleet sales operations team who play a key role in facilitating and supporting target achievement and sales growth within both the MBUK fleet field teams and fleet agent network. You'll implement industry leading administration, stock management, back-office systems, sales processes and detailed market analysis and reporting.
In this role you will thrive in a fast-paced environment, where you will lead, coach, and develop your direct reports to ensure they remain empowered, motivated, and consistently perform at a high level. By fostering a culture of continuous improvement and personal development, you'll inspire your team to reach their full potential and deliver results.
You will drive the achievement of the MBUK Fleet sales ambition by planning sub-channel and model volumes to deliver fleet sales, refining live performance reporting, and providing actionable insights. By analysing key data, you will deliver solutions that ensure the successful delivery of MBCUK Sales objectives. You will manage significant direct and indirect budgets, demonstrating exceptional financial and commercial acumen, while overseeing budget and stock to ensure the successful delivery of the annual volume plan. With a keen attention to detail, you will ensure accuracy in all operations and reporting, driving efficiency and precision across the business.
You will be an excellent communicator, with the ability to negotiate, influence and lead change with internal and external stakeholders. You'll work closely with the Head of Fleets to define, shape and implement the future strategy and roadmap for fleet efficiency and lead the MBUK annual contracting process ensuring continuity of business performance. You will be the main point of contact for the MBUK converter programme responsible for the tendering process and ongoing supplier management.
At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance with our policies and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law.
What's in it for you As well as the opportunity to work in a dynamic environment, with a great team and culture, we'll offer you a competitive salary and discretionary bonus structure. We also hope you'll love our products as much as we do, with access to our colleague car schemes. On top of that, you'll be able to join our pension scheme and you'll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach – achieving a great balance between remote and office working.
We're here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We'll also encourage your development, with the training and knowledge you need to reach your potential.
Who we are Through the doors of Mercedes-Benz, you'll find a passionate fleet operations team, dedicated to delivering outstanding performance and ensuring excellence in every aspect of our business. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity.
We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.
What's next? Once you click apply, we'll take you through to the Mercedes-Benz Group careers portal – this is our parent company site, so don't worry, you're in safe hands. Here, you'll find a short application form to complete.
Please be assured that we're here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We're also open to working flexibly and are happy to discuss flexible working options.
Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.
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