When we say 'the best or nothing' we aren't just talking about our cars. We are seeking qualified candidates with drive and passion who want a career in the automotive industry to join our exceptional team of technicians. A Mercedes-Benz Apprentice/Express Technician will work under the supervision of an experienced master or senior technician where they can increase their knowledge and skills to progress to a Mercedes-Benz Technician. Our dealership prides itself on providing an exceptional experience to its external customer and is equally committed to providing an exceptional experience to its internal customers – its team members. Our ownership has crafted a core management team who share in the belief that the success of Mercedes-Benz of Westminster is created within each of its people. Mercedes-Benz of Westminster actively seeks to develop talent in order to promote within.
ESSENTIAL DUTIES: Learns to perform quality vehicle service maintenance and repairs under the supervision of a master or senior Mercedes-Benz Technician utilizing all tools available in order to do so. Performs safety inspections, oil changes, lubrication work, basic maintenance, and minor repairs as directed under the supervision of a master or senior Mercedes-Benz Technician. Works with Service Consultants to communicate vehicle needs and proper vehicle repairs. Works with Team Leads as required to complete assigned work. Perform at a high efficiency to complete client's vehicles and operates by utilizing lean production methods in order to do so. Keeps work areas neat, clean and free of all clutter; operating in a high professional environment. Helps maintain shop equipment and tools; returning them once complete. Attends training classes and departmental meetings. Operates all tools and equipment in a safe manner. SKILLS / REASONING ABILITY / PERFORMANCE EXPECTATIONS: Ability to learn new technology and repair and service procedures and specifications. Continually demonstrating professional and inter-personal skills with customers, vendors and co-workers which ultimately results in high customer satisfaction. Social skills that produce an environment of support and achieving goals together as a team. Ability to maintain a positive and cooperative atmosphere. Skills to problem solve in complex, real world or ill-defined situations.
EXPERIENCE, EDUCATION, CERTIFICATES, LICENSES, ETC. Basic knowledge of automobiles Must be Customer oriented Familiar with auto industry and Mercedes-Benz products is recommend (not required) Detail oriented and excels in a fast-paced, results driven team environment Valid driver's license and good driving record Professional appearance and work ethic BENEFITS: Production Bonus Paid holidays Paid vacation after one year 401(k) with 50% company match of first 4% of contribution Insurance – Medical, Dental, Vision Team Member auto purchase discount Team Member Parts & Service discount Exceptional commitment to Team Member engagement including monthly Team Committee meetings Quarterly community involvement opportunities Strong Advancement and Career Development Opportunities Culture of Coaching and Mentoring Many long-tenured employees including seven Team Members employed since day one – 15 years Monthly Catered Lunch and Team Recognition
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