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Market Manager
The Market Manager`s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group`s fast-growing global traveler base. The Market Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace.
What you'll do: Develop and sustain strong partnerships in a strategic territory by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)Ensure that partner hotels` products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversionSecure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needsSecure seasonal deals and promotions to support the brands` merchandising and marketing effortsContinuously promote and develop hotel partners` high engagement with Expedia Group`s full suite of:Unique market insights (partner reports, competitive data, key performance drivers)In-house revenue management tools (Rev+)Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)Specialized brands (e.g. Hotwire, Media Solutions) potential opportunitiesSelf-service tools (Expedia Partner Central)Represent Expedia Group in assigned market(s) and establish relationships with key local influencers (e.g. tourism bureau/board, hotel/government association, etc.)Cross collaborate with internal stakeholders to execute business initiativesWork closely with a variety of internal teams to drive market strategyProvide coaching to colleagues (Associate Market Managers) and peers on best practices and workflow methodologiesConduct regular self-learning to improve skills and influenceDirect internal projects, as/when requiredExecute effectively based on KPI metrics (targets, goals, and/or strategic objectives)Guide and support Hotel Partners to deliver the best traveler experiencePromote self-serviceTravel for partner visits 20-30% of the time Who you are: 2+ years of experience in account management, partner/client success, consultative sales, or related fieldProficient in English language skillsPassionate about travelWork autonomously and collaboratively with a diverse teamPossess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-makingPrioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership teamContinue to follow up when facing testing situationsPresent ideas and directives clearly and persuasivelyDemonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needsProactively and consistently demonstrate the unique value proposition of partnering with Expedia GroupPossess a growth mindset, consistently using feedback to improve in role/companyStrong negotiation skillsRelationship builder; earns the confidence of others.Bridge and sustain solid partnerships based on mutual support through a collaborative styleDrive for results About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expediareg;, Hotels.comreg;, Expediareg; Partner Solutions, Vrboreg;, trivagoreg;, Orbitzreg;, Travelocityreg;, Hotwirereg;, Wotifreg;, ebookersreg;, CheapTicketsreg;, Expedia Group Media Solutions, Expedia Local Expertreg;, CarRentals.com, and Expedia Cruises.
2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group`s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you`re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
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