Job Description - Manager, Global Clinical Operations (GCO) Learning & Training, Learning and Instructional Design (2406218628W)
Manager, Global Clinical Operations (GCO) Learning & Training, Learning and Instructional Design - 2406218628W
Description
Johnson and Johnson is recruiting for a Manager, Global Clinical Operations (GCO) Learning & Training, Learning and Instructional Design located in various locations including Titusville, NJ; Raritan, NJ; and others. Remote work options may be considered on a case-by-case basis and if approved by the Company.
The Clinical Trial Learning & Training (CTL&T) organization develops and implements training strategy and design for clinical trial training and for GCO functional role-based global onboarding programs. This includes determining training needs, developing, and implementing strategic learning initiatives, and using resources to deploy the training plan. CTLT delivers impactful learning and training programs that address gaps and build capabilities to meet future needs while ensuring compliance with relevant Regulations, Standards, and Good Clinical Practice.
The Manager, GCO Learning & Training [Learning and Instructional Design] creates, defines, and drives learning strategy, techniques, and process capabilities to enable industry leading approach for training of GCO clinical trial teams and sites. This includes creating and enhancing functional role-based training programs for best-in-class training across the globe.
Key Responsibilities:Understand intended training roles and skills to connect training content and approaches to delivery as part of onboarding and development activities of trainees.Support the design, development, deployment, and administration of training programs that support internal business objectives.Facilitate the overall training needs assessment with various teams to define training plans with clear learning objectives.Establish a systematic approach to learning, using available resources to design, develop and deploy value-added training solutions based on problem solving analysis.Design and develop innovative, comprehensive curriculums applying advanced design/development techniques and principles of adult learning theory.Identify, oversee, and partner with external vendors and developers when needed.Provide consultation guidance, feedback, and support to Subject Matter Experts through the course design process including analysis, design, development, implementation, and evaluation to produce high-quality training materials.Support CTL&T representatives to develop high quality solutions using fit for purpose training techniques including guidance for effective organization of content and opportunities for interactivity.Define measures to assess, monitor, and report on the effectiveness and impact of training interventions as well as opportunities for improvement and refinement.Manage multiple learning projects and potential to manage an internal or external team of learning professionals required to design and deliver learning solutions.Expand knowledge of required tools and techniques through independent study, on-the-job training, and formal training.Maintain knowledge of industry trends, advancements, training design, innovative training techniques, evaluation processes and technologies.Coach and mentor peers within the CTL&T organization in the principles of adult learning, new learning capabilities and services, and training strategies. Foster a culture of continuous learning and development.Qualifications:Education:A minimum of a Bachelor's degree is required, preferably in Instructional Design, Training, Instructional Technology, or Education. An advanced degree in Instructional Design or a related field of study is preferred.Experience and Skills:Required:A minimum of 8+ years of business experience working in education and/or a design and development role is required.Experience creating consultative business partnerships and leading large-scale training initiatives is required.Excellent leadership, collaboration, organizational, interpersonal and verbal/written communication skills are required.Effective consulting and influencing skills, a track record of developing solid relationships with internal clients, problem solving skills, and strong project management and vendor management skills and ability to manage multiple priorities is required.Experience with one or more of the following training delivery methods is required: e-learning, virtual, or mobile.Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs is required.Ability to apply instructional design theories and adult learning principles in the design and development of blended learning approaches and solutions is required.Must be customer focused and can lead training process, continuous improvement and learner engagement initiatives from an internal lens of time, cost, and quality and through an external lens of our Clinical Trial Investigators.Must be proactive, and willing to challenge the status quo.Ability to manage change positively and sees change as an opportunity to improve processes and tools is required.Ability to use data driven approach to drive training needs analysis and overall effectiveness with internal customers is required.Familiarity with content authoring tools and software, such as Articulate 360, Camtasia, MS Office is required.Preferred:Pharmaceutical industry or medical experience is preferred.Experience with organizational change management is preferred.Strong understanding of the ADDIE and SAM models for instructional design, Learning Management Systems and SCORM standards is preferred.Other:Demonstrates a strong track record of leading by example across various levels in their current organization.Ability to adhere to the guidelines of Health Care Compliance.Represent Johnson & Johnson on industry networks.
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