At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use.
We are one of the world's leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel.
We are looking for a Logistics Coordinator reporting to the Global Head of Transport & Logistics.
The successful candidate will be responsible for inbound and outbound operations across our distribution centres in UK, Netherlands, USA, Australia, and China.
What you will be doing: Be the primary point of contact for our UK and EU outbound activities; monitoring the status of outbound shipments in transit, providing updates to internal and external stakeholders, and addressing any delivery issues or delays.
Support inbound operations ensuring all products are received and processed on time.
Address and resolve any issues or discrepancies.
Liaise with ocean carriers, freight forwarders, and other transportation providers to track shipments and resolve any transportation-related issues Prepare accurate inbound and outbound KPI reporting Develop and maintain strong relationships with key suppliers, logistics partners, factories, and internal teams Identify opportunities for process improvements, efficiency gains, and cost savings within the airfreight import/export operations, and implement best practices accordingly.
What we need from you: Proven experience in similar role dealing with international freight Good understanding of customs requirements, Sea freight and transport terminologies Proven experience in logistics, especially with import processes and international shipping Experience working on SAP S4 Hanna preferred but not essential Proficient skills with Microsoft Office, Excel, Outlook, and experience using ERP systems Positive work ethic, capable of working unsupervised Ability to manage multiple tasks and meet deadlines What you will get from us: Competitive salary and holiday allowance Company performance related bonus A pension contribution An exclusive staff discount 24/7 healthcare appointment support Hybrid working – 3 days in office & 2 days home working and flex start/finish times External private employee wellbeing support Access to Perkbox Volunteer days Team Recognition scheme Training and Development Holiday carry-over scheme Season-ticket travel loan Cycle to work scheme Holiday trading (buy/sell) and extra holiday days for long service