Job Title: Lead Conduct Compliance Manager – Advisory and Business Change About us At Mercedes-Benz Financial Services, our employees are at the heart of our business. Our colleagues provide a range of financial solutions designed around the changing needs of our diverse customers. We support you for being you.
Through the doors of Mercedes-Benz Financial Services, you will find a passionate team working to support our customers and our colleagues. We ensure that everyone has an equal opportunity to learn and develop.
At MBFS, we are committed to being a Menopause Friendly Employer. We offer wellbeing support options and resources to assist if you are directly affected by the Menopause, or are supporting someone who is going through the Menopause.
How you'll play your part In this role, you will act as a primary point of contact between MBFS' Business Compliance (second line of defence) and MBFS' wider business. The primary purpose of the role is to lead a team of Conduct Compliance Executives managing regulatory and conduct compliance risks by:
Ensuring that compliance risks are identified, mitigated, remediated and reported on.Providing subject matter expert advice and guidance to the business on all matters relating to regulatory and compliance risk.Driving engagement on the subject of regulatory compliance and conduct culture at all levels up to and including MBFS' Senior Leadership Team.Main Accountabilities Lead and support a team of Compliance Executives responsible for day-to-day advisory and ongoing business change and project delivery.Develop the team against individual performance toolkits, their own personal development plans, together with the MBFS business strategy.Ensuring outlined and clear objectives, development reviews and monthly 1-2-1 meetings and coaching sessions.Provide the team with access to the outcomes provided for in MBFS' Management and Leadership Charters.Regulatory advice: Lead a team providing specialist regulatory and compliance advice.Promote a compliance culture throughout the business, influencing stakeholders to deliver compliant products and services which deliver good customer outcomes.Ongoing process and policy review: Lead on the periodic review of MBFS policies and procedures to ensure continuing compliance with applicable FCA or MBM AG requirements.Horizon scanning and regulatory change: Lead the Conduct Compliance Team's contribution to a monthly legal and regulatory update to the wider MBFS business.Lead on gap analysis and the identification and description of operational impacts and other key risks.Lead on the advisory component of the MBFS business change process.Control and governance: Improve and implement internal controls and reporting mechanisms that support consistent service levels and quality output from the advisory team.Senior Managers & Certification Regime: Lead the advisory component which maintains a compliant SM&CR framework.Assist in all processes aimed at ensuring the MBFS Management Responsibilities Map is accurate and up to date.About you Comprehensive working knowledge of FCA principles, rules, handbook and non-handbook guidance relevant to MBFS' consumer credit business.Working knowledge of the FCA's requirements as they apply to general insurance distribution.Ability to carry out multiple tasks and prioritise challenging workloads.Able to work within policies and procedures to deliver allocated departmental objectives.Excellent communication skills and an ability to engage with a range of stakeholders.Strong analytical skills applied to assist in drawing conclusions from complex data.Able to provide technical support and coaching to colleagues.What's in it for you? We'll offer you a competitive salary and discretionary bonus structure. You'll be able to join our pension scheme and a flexible benefit pot. We support you with access to wellbeing resources and encourage your development.
What's next? When you apply, you'll be asked to complete a short online application. Please be assured that we're here to support you throughout the recruitment process and beyond.
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