This Role is preferred to be filled by an individual based out of the LATAM Region and compensation is set to match our requirements and expectations of this role. Position Summary:
We are seeking a highly motivated and experienced PMO Director to lead and mature our Project Management Office (PMO) within a growing Technology Professional Services Firm.
The PMO Director will be responsible for overseeing project governance, resource management, delivery excellence, and portfolio management across multiple client engagements.
This role requires a strategic leader with a proven track record of managing complex technology implementation projects, fostering collaboration across teams, and driving operational efficiencies.
Key Responsibilities: PMO Strategy & Leadership
Define, implement, and continuously improve the PMO's framework, processes, and methodologies in alignment with the firm's strategic goals.
Lead the development and execution of project and program management best practices, standards, and tools.
Establish a governance model to ensure consistent project delivery, risk management, and quality control across all engagements.Portfolio & Program Management
Oversee the project portfolio, ensuring alignment with organizational goals and client requirements.
Collaborate with executive leadership to prioritize projects based on strategic objectives, resource availability, and risk.
Monitor the overall health and performance of the portfolio, including schedule, budget, resource allocation, and client satisfaction.Resource & Capacity Management
Manage the allocation of project managers, business analysts, and technical resources to ensure optimal utilization and performance.
Collaborate with HR and recruiting to hire, onboard, and develop PMO staff.
Build a high-performing team by fostering a culture of accountability, continuous improvement, and professional development.Stakeholder Engagement
Act as the primary point of contact for project delivery across internal and external stakeholders.
Build and maintain strong client relationships by ensuring timely communication and high-quality service delivery.
Collaborate with sales and pre-sales teams to support proposal development, project scoping, and resource planning.Performance Metrics & Reporting
Define and track key performance indicators (KPIs) for project delivery, including schedule adherence, budget performance, and customer satisfaction.
Provide regular status updates and executive-level reporting on project and portfolio performance.
Identify areas for improvement and implement corrective actions to enhance project outcomes.Qualifications: Education: Bachelor's degree in Business Administration, Information Technology, or a related field.
Master's degree preferred.Experience:
8+ years of experience in project and program management, including 5+ years in a leadership role within a technology professional services environment.
Proven experience managing large-scale ERP, CRM, or technology implementation projects.Certifications: PMP, PgMP, or PRINCE2 certification required.
Agile (SAFe, Scrum Master, or Product Owner) certification is a plus.Key Competencies: Leadership & Communication: Strong leadership, interpersonal, and communication skills with the ability to influence across all levels of the organization.Strategic Thinking: Ability to align PMO operations with the firm's business goals and drive value through effective project delivery.Problem Solving: Excellent problem-solving and decision-making skills with a focus on delivering solutions that meet client needs.Change Management: Experience in driving organizational change and fostering a culture of continuous improvement.Technology Savvy: Familiarity with project management tools and software, such as NetSuite, HubSpot, Celigo, and other professional services automation (PSA) tools.Why Join Us? Be part of a fast-growing technology consulting firm with opportunities to shape and lead a high-performing PMO.Work in a collaborative and dynamic environment where your contributions directly impact the success of the company.Competitive salary, benefits, and professional development opportunities.Job Type: Full-time
Pay: $51,000,000.00 - $77,000,000.00 per year
Experience: Technology Project Management: 5 years (Required)Consulting Leadership: 5 years (Preferred)ERP, CRM, or Integration Implementation: 4 years (Preferred)Language: English (Required)
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