DOCUMENT NUMBER: D001217226 TITLE: S&E.RELENG.MGMT.III POSITION TITLE: Reliability Manager
POSITION CATEGORY: REPORTS TO (JOB TITLE): DUAL REPORT Job Purpose: The Reliability Manager is responsible for performing root cause analysis of performance problems, identifying and implementing corrective and preventative actions, and communicating findings to internal and external customers. They perform analysis to evaluate performance of technologies and services and identify negative trends for the focus of product engineering. They also ensure changes and alerts are communicated throughout the district, and that all systems are properly utilized and data is complete.
Roles & Responsibilities SAFETY, SECURITY & COMPLIANCE Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By. Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk. Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations. Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises. QUALITY Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System. Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement. OPERATIONS Perform Root Cause Analysis on equipment and service failures; identify root causes of incidents and detail recommended preventative / corrective actions. Prepare incident reports detailing incident analysis and preventative / corrective actions, and as needed, present them to internal staff, management, and clients. Gather and examine reliability data from the field, Reliability database and IMARKS; correlate the data for analysis using well defined engineering techniques and principles and identify trends for Global Reliability Engineering and Product Engineering. Perform life cycle cost analysis on new equipment, repairs, and upgrades; identify opportunities to reduce costs where costs are excessive. Identify and document cost of failure as it relates to tool repairs, lost revenue, shipping and penalties. Communicate published Engineering Change Notices and Tech Alerts within the district; hold and lead regular review meetings with all relevant parties. Ensure that corrective actions and change requests from within the district are communicated to Global via C-PAR's or CR's, and follow up with their approval and implementation. Be proactive in offering suggestions and/or proposals to improve product line reliability, reduce maintenance costs, increase revenue, and improve maintenance efficiency. Assist with the introduction of new products within the district with a focus on identification of problems, and feedback of corrective and preventative actions. Confirm runs where equipment is operated out of specification, identify the costs expected to return the equipment to operating condition and the corrective actions needed to prevent recurrence, and prepare billing reports for clients where applicable. Ensure that all district personnel are familiar with and adhering to internal reporting systems. Ensure memory data from each run is consolidated, available and uploaded on the shared drive in each location. Assist with troubleshooting and correct classification of equipment failures within district Undertake specific Product Engineering projects. Performs various other duties and activities as assigned by supervisor within the physical constraints of the job. Demonstrates a personal commitment to Quality, Health, Safety and the Environment: a safe and healthy workplace for all employees; enforcing all safety precautions and practices; promoting safe work practices; attending mandatory safety meetings and maintaining Company property and equipment in safe operating conditions at all times. COMMUNICATION Maintains effective communications with all key stakeholders both internal and where appropriate external. Supervisors & Managers should clearly communicate expectations, roles and responsibilities to their reports. FINANCIAL All employees have an accountability to the organisation to be financially responsible whether they are in charge of a function budget or simply their own expenses. Costs incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure. PEOPLE & DEVELOPMENT Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills and experience. Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential. Supervisors are expected to actively engage their employees to support talent management through Weatherford's performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunities. Supervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment & retention of key personnel & to foster an environment that supports the attraction & retention of a high performing talented workforce. VISION & LEADERSHIP Demonstrates leadership, ethical behaviour and adherence to Weatherford standards at all times. Experience & Education REQUIRED Thorough technical knowledge of drilling systems products and services. Strong technical writing skills 10-12+ years hands-on experience in oilfield environment where Drilling Services technologies are operated or serviced. PREFERRED Previous experience dealing with independent troubleshooting, User of Excel, Word, and Outlook. Technical degree in Engineering or equivalent experience 8-10+ years hands-on experience in performing R&M on, or field operation of Weatherford Technologies. Previous R&M or Operational management experience. Knowledge, Skills & Abilities REQUIRED Strong communication, organizing, troubleshooting, analytical, and multi-tasking skills, especially when under pressure. Positive attitude, with a high degree of self-discipline and self-motivation. Ability to collaborate with others and have good team-building skills. PREFERRED Strong communication, organizing, troubleshooting, analytical, and multi-tasking skills, especially when under pressure. Positive attitude, with a high degree of self-discipline and self-motivation. Ability to collaborate with others and have good team-building skills. Travel Requirement: This role may require domestic and potentially international travel of up to: JOB DESCRIPTION SCOPE This job description's purpose is to offer some details on the scope and depth of the role and its interaction with other roles with the organisation, through a focus on key criteria. It cannot capture the entire scope of the role. The document is generic in nature and offers consistency in role content from the early career level to more senior levels. The Company's expectation is that the holder of the role understands and accepts that its expectations will be potentially greater from those in more senior roles than those at an early stage of their career. Responsibilities may well be greater and their decisions will have greater impact on the function and organisations performance. The Company reserves the right to amend the content of the job description to better reflect the changing scope of the role with or without notice.
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