As a Know Your Customer Senior Associate you will assist the client-facing teams to ensure all client KYC records are compliant with regulatory standards and will ensure high quality and timely completion of all client-level due diligence. As a Senior Associate you will assist in end to end operational activities through the onboarding and renewal process of all clients, and will assist with the drafting and gathering of client documents and verification of client data via publicly available and internal sources at a client level prior to final review by a WKO Reviewer and the client-facing team. This research is performed to ensure a client's KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business.
Responsibilities
Collection and verification of confidential client data via publicly available and internal sourcesUnderstand the firm's KYC requirements when completing documentationCompare and contrast differences within KYC records, highlight and escalate any discrepanciesExhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)Communicating/escalating issues to management when applicableHandling and maintenance of confidential client documentationBe part of the holistic client review team to follow up on outstanding alignment items within various LOBs and/or GFCC to close loop on the alignmentBe flexible to work on other migration/remediation projects including Screening resolution, other LOB holistic alignment or Quality AssuranceQualifications
Bachelor's Degree and/or Graduate Degree5+ years' experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC , AML and ScreeningStrong research, analytical, and comprehension skills with the ability to analyze large amounts of dataOutstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one timeExcellent interpersonal skills necessary to work effectively with colleagues and senior managementCandidate must have strong written/verbal communication, leadership, solid high volume processing and analytical skills with the ability to work independently on multiple assignments in a deadline driven, regulatory environmentDemonstrate cross-line of business knowledge of banking systems and productsPossess strong computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint
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