Experience : 1-3 years General requirement: Develop and maintain relationships with assigned clients Understand clients' business objectives and work with them to develop strategies that will achieve their goals.
Identify opportunities to grow business with existing clients through upselling and cross-selling products and services.
Conduct regular client meetings, providing updates on new products, services, and company initiatives.
Collaborate with internal teams to ensure the timely and successful delivery of solutions according to client needs and objectives.
Monitor and analyze client performance metrics to provide actionable insights and recommendations.
Handle client inquiries and resolve any issues or complaints in a timely and professional manner.
Prepare and present reports on account status, including sales progress, forecasted sales, and key performance indicators.
Stay up dated with industry trends and competitor activities to provide clients with relevant insights and maintain a competitive edge.
Assist in the development of strategic plans to improve client satisfaction and retention rates.
English is a must & German language level A2 is an added advantage.
Monitor magical KPIs and client feedback.
Implement strategies to keep clients enchanted and prevent them from disappearing.
Set timelines and milestones, ensuring on-time project delivery.
Manage budgets like a financial wizard, ensuring no financial curses befall.
Qualifications : Bachelor's degree in Business, Marketing, or a related field.
Proven experience in key account management, sales, or a related role in a B2C/B2B environment.
Proven track record of meeting or exceeding sales targets and client satisfaction metrics.
Strong understanding of sales principles, customer relationship management, and market dynamics.
Excellent communication, negotiation, and interpersonal skills.
Ability to analyze data and provide strategic insights to clients.
Proficiency in CRM software and Microsoft Office Suite.
Strong organizational skills with the ability to manage multiple accounts and projects simultaneously.
High level of integrity and professionalism.
Salary and Benefits for all roles: Competitive Salary: Basic monthly salary ranges from 30K for fresh candidates to 80K for experienced professionals in Pkr.
Comprehensive Benefits: Including health insurance, gratuity, and a referral bonus program.
Professional Development: Access to continuous training and performance incentives/Bonus.
Remote Work: Enjoy the flexibility of working from home, saving on commuting time and stress.
International Exposure: Opportunities to travel abroad for company events and collaborate with international clients, gaining valuable insights and experience.
Job Security: Be part of a stable company that values your contributions and supports your career growth.
Supportive Environment: Work in a company that is dedicated to your success and well-being.