VIP KEY ACCOUNT MANAGER, ARG
An opportunity for a VIP Key Account Manager to join the commercial team responsible for Betsson Argentina.
The wow:
We have a fantastic opportunity for a Key Account Manager to join our team. You will be the point of call for some of our leading VIP's and it will be a great opportunity to provide excellent service to our customers. Along with striving to create the best of experience for them.
A flavour of what you will be doing:
- Assist VIP customers with great service, including outside of core working hours.
- Support document requests as required by local compliance.
- Continually examine the value proposition offered to customers by competitors, ensuring we stay ahead of the game.
- Work with the central team to propose and plan experiences and promotions that are of interest to our customers.
- Taking responsibility for increasing your product and brand knowledge, proactively sharing new features and products to relevant customers where such would be of interest.
You're good at
Besides being a pro-active and goal oriented individual, you can demonstrate the following skills:
- Several years' experience managing a portfolio of clients in either a KAM gaming team, or in a consumer facing organisation that demands the very best customer experience
- In depth knowledge of segmentation, CRM, and campaigns
- Ability to build a VIP management strategy
- Passionate about sports and casino
- Excellent communications skills and an eye for detail are a must.
- Native level communication ability in Spanish & English, both in speaking and writing.
- Have a burning desire to provide the ultimate player experience.
What we offer
Much like riding a rollercoaster,
sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you're a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you'll fit right in.
Challenge accepted?
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