Be a part of a revolutionary change. At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. We are looking for an IT Vendor Manager who will be based in PMLAS delivery center (Buenos Aires).
Your 'day to day':Oversee the evaluation, selection, contract negotiation, and monitoring of global vendors in PMI.Collaborate and facilitate to maintain/build vendor relationships.Participate in creating standards for vendors.Ensure compliance, resolve problems, and streamline vendor-related processes.Coordinate vendor management tasks with external and internal stakeholders.Conduct and review vendor assessments and risks analyses.Communicate with vendors and perform quality checks, dealing with price and improvements.Participate/conduct vendor benchmarking processes.Develop and implement vendor management policies and procedures.Identify areas for cost optimization and vendor consolidation.Engage with vendors, review contracts, ensure vendors are delivering as per SLAs and agreements.Participate in various governance meetings to discuss topics/issues in the area of service management.Organize surveys for the services delivered by vendor/supplier.Maintain relationships with stakeholders, both internal and external.Serve as the liaison between customer and vendor/supplier.Provide support to the organization for problems with vendor/supplier.Who we're looking for:Experience in dealing with vendors with negotiation and decision-making skills.Ability to communicate (written and verbal) fluently in English.Experience/understanding about vendor risk assessment.Demonstrated leadership abilities, with the capacity to inspire, influence, and provide guidance.Good knowledge/understanding about IT technical services (e.g., Infrastructure, communications, etc).Proactive and able to drive end-to-end processes and solutions.Able to work independently with no direct supervision.Strong attention to detail and problem-solving skills.Strong communication skills and ability to lead/collaborate cross-functionally, especially in dealing with all types of external and internal stakeholders.Willing and eager to learn inside and outside of the current domain.Flexibility to work across time zones.Good understanding of Service Management best practices and being certified in common industry frameworks like Agile/SCRUM, ITIL (SNOW) are highly preferred.What we offer:Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
Seize the freedom to define your future and ours. We'll empower you to take risks, experiment, and explore.Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.Pursue your ambitions and develop your skills with a global business – our staggering size and scale provide endless opportunities to progress.Take pride in delivering our promise to society: to deliver a smoke-free future.#LI-Hybrid
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