Anarust Inc. is seeking a talented and motivated IT Coordinator to join our dynamic team.
This role will be responsible for providing first-line technical support, managing IT assets, and ensuring the smooth operation of our IT infrastructure.
Responsibilities: * Technical Support: * Provide first-line technical support to employees, addressing hardware and software issues.
* Troubleshoot and resolve common IT problems, such as email, network connectivity, and software installations.
* Assist with the setup and configuration of new employee workstations.
* IT Asset Management: * Maintain an accurate inventory of IT assets, including hardware and software licenses.
* Track and manage the lifecycle of IT equipment.
* Coordinate with vendors for hardware and software procurement* Network Administration: * Monitor network performance and troubleshoot connectivity issues.
* Configure and maintain network devices, such as routers and switches.
* Assist with network security measures, including firewall rules and access controls.
* Systems Administration: * Manage and maintain server infrastructure, including file servers and application servers.
* Perform regular system backups and disaster recovery procedures.
* Implement and enforce IT policies and procedures.
* Project Management: * Participate in IT projects, such as software deployments and network upgrades.
* Coordinate with other team members and stakeholders to ensure project success.
Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field.
* 2+ years of experience in IT support or a similar role.
* Strong knowledge of IT hardware and software.
* Excellent troubleshooting and problem-solving skills.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Experience with remote support tools and techniques.
Benefits: * Competitive salary and benefits package.
* Flexible work arrangements.
* Opportunity to work with cutting-edge technologies.
* A supportive and collaborative work environment.