Job Description - International Supply Chain Quality Management (MER0003E06)
International Supply Chain Quality Management Group : Mercedes-Benz Group AG
Description
Objective of job As the Mercedes-Benz representative at the JV plant BBAC, responsible for international supply chain quality management to handle logistics claims for imported components. Main tasks include analyzing the claim, transferring it to the relevant responsible parties, pushing for problem-solving, closing the claim, and ensuring BBAC production. The default place of work is at Beijing Yizhuang.
Main Tasks 1. Provide a central point of contact and work as coordinator for Logistic-claims (missing/wrong/damaged) at BBAC plants concerning import deliveries from Mercedes-Benz AG
2. Conduct an expert assessment and liaise internally with different Mercedes-Benz departments (QM, packaging planning...) or with external parties (logistics service providers, forwarding companies…) for imported purchased parts and in-house parts supplied by Mercedes-Benz AG to BBAC.
3. Be responsible for claim-analysis (onsite-check, unpack audit, etc.), claim placement to possible causer and closing of claims. Moreover, claim management supporter should ask for countermeasures from internal or external supplier and track for realization.
4. Enter the complaint in Mercedes-Benz "GSS" IT-System and approve it:
Loop 1: Receive and analyze claims from BBAC plant to Mercedes-Benz AG (claims created by BBAC).
Loop 2: Place claims to internal or external suppliers and coordinate claim process until claims are closed.
5. Create financial report on a monthly base.
Prepare the reporting to management level (regular meeting, escalated issue, special cases, etc.)
Qualifications
Qualification Education
• Master / Bachelor of Engineering area
Experience and Knowledge
• 3 years of work experience on supply chain or quality management etc. in an international environment
• Broad knowledge in the area of automotive
• Skills in supplier process analysis and problem solving based on 8D process
• Excellent communication and presentation skills.
• Strong quality sense with high proactive motivation, always seek for continuous improvement
• Fluent in English & Chinese, German skills is a plus
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