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Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com.
Description and RequirementsTEMPORARY POSITION - 10 MONTHS. The Inside Sales Support representative is within Lenovo's ISG Transaction Support Services organization. The ISR will provide presales and maintenance support to Lenovo Sales Reps and Business Partner Reps (BP Reps) in support of customers. Through cross functional, integrated service solution execution, this candidate will be responsible for the high-level tasks of contract creation, maintenance, contract reporting, quotes, and contract packages.
This position is dedicated to meeting the expectations of internal and external customers.
Responsibilities: Contract CreationValidation of terms and conditionsContract MaintenanceContract RenewalsContract RegistrationProposal and Price Quotes CreationSolution Design / ConfigurationSOW PreparationAudit ready documentation creation and storage maintenancePosition Requirements: The ISR will have excellent contract language/creation background, teaming skills, quality improvement, and organization skills. Also, this candidate demonstrates ability to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution.
Other requirements include:
3 years of contract administration experienceStrong PC Background (Word, Excel, etc.)Customer Satisfaction and Customer Escalation ManagementStrong ability to gather, analyze, monitor and document dataStrong written and verbal English communication skillsExceptional interpersonal and relationship management skillsFacilitation and collaboration skillsMust be a team player who is highly motivated & detail orientedFlexibility to work in a fast-paced environment and manage multiple concurrent tasks/projects/prioritiesWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. If you require an accommodation to complete this application, please contact ******.
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