Inside Sales Specialist - Temporary Position 10 Months

Description and Requirements TEMPORARY POSITION - 10 MONTHS. The Inside Sales Support representative is within Lenovo's ISG Transaction Support Services organization. The ISR will provide presales and maintenance support to Lenovo Sales Reps and Business Partner Reps (BP Reps) in support of customers. Through cross functional, integrated service solution execution, this candidate will be responsible for the high-level tasks of contract creation, maintenance, contract reporting, quotes, and contract packages.

This position is dedicated to meeting the expectations of internal and external customers.

Responsibilities: • Contract Creation
• Validation of terms and conditions
• Contract Maintenance
• Contract Renewals
• Contract Registration
• Proposal and Price Quotes Creation
• Solution Design / Configuration
• SOW Preparation
• Audit ready documentation creation and storage maintenance

Position Requirements: The ISR will have excellent contract language / creation background, teaming skills, quality improvement, and organization skills. Also, this candidate demonstrates ability to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution.

Other requirements included:
• 3 years of contract administration experience
• Strong PC Background (Word, Excel, etc.)
• Customer Satisfaction and Customer Escalation Management
• Strong ability to gather, analyze, monitor and document data
• Strong written and verbal English communication skills
• Exceptional interpersonal and relationship management skills
• Facilitation and collaboration skills Must be a team player who is highly motivated & detail oriented
• Flexibility to work in a fast-paced environment and manage multiple concurrent tasks / projects / priorities