Informatics Technical Specialist (ITS)Apply locations: Argentina - Buenos Aires - Capital Federal
Time type: Full time
Posted on: Posted 6 Days Ago
Time left to apply: End Date: January 5, 2025 (26 days left to apply)
Job requisition id: 31103205
JOB DESCRIPTION:About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of.A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.The Opportunity This position works out of our Commercial Office at Retiro location in the Diagnostics Division. Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
What You'll Do as Informatics Technical Specialist Become a trusted advisor to customers.Identify customer needs, propose solutions, and resolve problems.Provide feature/product enhancement input based on customer feedback.Maintain and assume accountability for a culture of high customer service.Operational Responsibilities Execute project work plans with a focus on timely completion & risk mitigation.Track and report on assigned project aspects on a regular basis.Configure and integrate products to customer specifications; deliver training.Provide customer support assistance, as needed.Revise and keep up to date, all project documents and systems of record.Participate in team and customer meetings effectively to ensure industry best practices.Actively promote software quality.Continuously improve quality processes and standards.Solve organizational problems.Required Qualifications Bachelor's or Master's degree in Computer Science, Information Systems, Medical or Hospital Informatics, or related disciplines.2-4 years of relevant experience installing, configuring, and/or maintaining diagnostics laboratory informatics applications.Special Skills & Knowledge Sound understanding of diagnostics laboratory workflows and related technologies.Demonstrated understanding of one or more products such as laboratory information systems, middleware and/or analyzer management systems, or inventory management systems used in diagnostics laboratories.Hands-on experience implementing, configuring, training, and supporting one or more laboratory information systems mentioned above is highly desirable.Able to execute assigned tasks satisfactorily with a high degree of commitment and quality, independently.Technical proficiency with general business applications such as MS Office, MS Project/SmartSheet.Key Competencies Strong verbal and written communication skills with excellent customer-facing capabilities.Attention to detail and a concern for quality.Able to innovate and willing to bring ideas forward, escalate issues and risks in a positive way.Apply Now Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews and @AbbottGlobal.
JOB FAMILY:Customer Service
DIVISION:CRLB Core Lab
LOCATION:Argentina > Buenos Aires: Ingeniero Butty 240
WORK SHIFT:Standard
TRAVEL:No
MEDICAL SURVEILLANCE:Not Applicable
SIGNIFICANT WORK ACTIVITIES:Not Applicable
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