The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Employer Description J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Job Description The Generalist Implementation Manager is a client facing role, who will act as a Project Manager for the implementation of JPMorgan products including bank accounts, payments and collections solutions, bank statements, etc.
In this role you will work closely with clients, Sales, Product, Operations and Client Service to enhance global client satisfaction through seamless delivery of treasury solutions using robust tools and proven methodology, expert consultation, and client advocacy. Be seen as an innovative, passionate, and proactive partner in delivering a seamless end to end client experience.
The candidate must be able to coordinate multi-disciplinary internal and client teams, in order to understand client requirements and to deliver the implementation of new business wins efficiently and on-time; must be able to recognize issues and their severity, escalate to appropriate individuals/functions and own those that are appropriate. This role will handle multiple deals/projects concurrently that may have competing priorities, resources, and timelines. Must work independently with minimal supervision, as well as partner with the larger project deal team.
Roles and Responsibilities Host scoping meetings with the client to ensure product and technical requirements are understood and satisfied in accordance with the client's business and technical needs, as well as, the firm's capabilitiesPrepare Statement of Work outlining product implementation options and timelineLead recurring project status meetings via conference callUse tracking tools and systems to document current project status, issues, and risks for all active projectsServe as an effective point of escalation on behalf of clientSupport client during production migration and production verification; coordinate with production teams to ensure all components are successfully migrated, and provide timely status updates to the client and project teamQualifications Fluent written and spoken in English language (mandatory)Excellent verbal and written communication skills to both clients and internal partnersUniversity degree (graduated or in progress)Client facing experience (preferred)Cash Management and Treasury knowledge (preferred)If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.
Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:
Home office/flexible work arrangementsand work tools to ensure a great experience. Generous vacation, exam and parental leave. Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day Care for your children up to 6-years-old. Medical coverage for you and your family, including domestic partners. Employee Assistance Program which providespersonal and confidential advisory on psychological, financial and legal matters. Wellness programs – e.g., Yoga, stretching and mindfulnessclasses delivered on premises. Languageclasses, mentorshipprograms and customized trainings. Platform for employee discounts in Buenos Aires. Many others that will be presented to you if you join the team. #J-18808-Ljbffr
