This position is only for people living in Argentina, we're not processing applications out of Argentina.
We're GlobiQOR, an outsourcing/remote staff experts - Elevating businesses through intelligence, innovation, and results-driven strategies. We offer to our employees:
US Dollar Payment Work-From-Home Full or part-time working hours Paid Time Off: vacations and local holidays. We are seeking a skilled IT Support Specialist with strong technical abilities and excellent communication skills. This role demands someone who can manage high-pressure situations effectively and provide exceptional guidance to clients in urgent situations. The pace and demands of this position are typically faster than those in an in-house role. The ideal candidate will be prompt, understand the importance of communicating estimated times of arrival (ETAs) to clients, and excel in a dynamic work environment.
Shift Schedule:
Sunday to Thursday 2:00 AM – 10:00 AM EST Benefits:
Work From Home & Paid Time Off Key Responsibilities
Time Management: Accurately account for at least 80% of hours worked through daily time entries. Task Ownership: Take full responsibility for tasks, ensuring they are completed and resolved effectively. Quality Control: Show a personal commitment to the quality of work performed and associated tasks. Configuration and Installation: Configure standard POP, SMTP, and Exchange clients, including Outlook. Install, configure, troubleshoot, and customize MS Office Suite applications. • Hardware Management: Install, configure, and test workstation hardware such as video cards, NICs, sound cards, hard drives, and PDAs. Troubleshooting: Resolve issues related to file, print, and remote access services. • Administration: Manage user and group administration, configure file permissions, check event logs, and perform backups and restores. Email Administration: Handle enterprise email application tasks including user/group management, folder permissions, mail forwarding, and alias management. Must Haves:
Excellent English communication skills. +2 years of experience in hardware, software, networking, and security. Operating Systems: Experience with Windows desktop operating systems. Networking: Understand TCP/IP, Internet connectivity troubleshooting, routers, firewalls, and the relationship between switches, hubs, patch panels, and network nodes. DNS Services: Basic understanding of DNS services. Firewall Technologies: Working knowledge of firewall technologies such as SonicWALL and FortiGate. Wireless Technologies: Working knowledge of wireless technologies. Nice to Have:
Certifications: CompTIA A+. Preferred: Network+, Security+, Microsoft AZ-900. Job Type: Full-time
Pay: From $1,280,000.00 per month
Experience:
Help Desk: 1 year (Required) Language:
English (Required)
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