Quest Apartment Hotels are the largest and fastest growing serviced apartment operator in Australasia with a network of over 140 franchised properties across Australia, New Zealand and Fiji. For over 24 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveller who comprise approximately 80% of our client base. Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia.
Quest Bella Vista is a 147 room property located in the North West of Sydney, in the heart of the Norwest Business Park. Quest Bella Vista offers a relaxed and comfortable accommodation experience perfect for short or long stays.
Quest Bella Vista is now seeking an experienced Hotel Receptionist to join its enthusiastic and successful team on a Full-time/Part Time or casual basis.
The position involves all aspects of front office reception providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.
The successful applicant will demonstrate a passion for customer service, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.
Previous front office/reception experience is essential, ideally in a hospitality environment. If you can speak Korean, that's a bonus.
The successful applicant must have the flexibility to work shifts on weekdays, weekends and public holidays.
The position presents a great opportunity to work in a growing team environment under the banner of the highly successful and established Quest Group brand.
Applicants must have the right to work in Australia. Applicant should clearly mention on the cover letter if they are applying for Bella Vista.
Your application will include the following questions:
Do you have experience in a sales role?How many years' experience do you have as a guest services agent?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?How many years' experience do you have as a Hotel Receptionist?How many years' experience do you have in the hospitality & tourism industry?Do you have a current Australian driver's licence?
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