What would you do? (Job Summary):
This role involves the analysis of data, processes, and tools to drive improvements in supply and demand management for technology resources. The Senior Analyst collaborates with cross-functional teams, identifies risks, and provides strategic solutions to enhance business performance. The role also includes maintaining and enhancing tools, documentation, and providing valuable insights for decision-making. This position is ideal for a highly analytical professional who can drive operational excellence within the technology sector.
What are we looking for? (Knowledge & Skill Requirements, Educational Qualification, Skills & Work Experience):
The Technology Business Operations Senior Analyst requires strong analytical skills, attention to detail, and the ability to work collaboratively to drive technology operations efficiency and effectiveness.
Educational Qualification Must have: Bachelor's Degree (minimum) Good to have: Project management/Financial education Skills & Work Experience Must have: Minimum of 2/3+ years of relevant experience. Communication and Organizational Skills: Strong communication and organization. Effective time management. Problem-solving abilities. Fluency in English. Teamwork and Independence: Team player with the ability to maintain good working relationships. Self-motivated with a high degree of self-reliance and responsibility. Technical Proficiency: Proficiency in MS Excel. Knowledge of PowerBI. Good to have: Familiarity with reporting platforms. Roles and Responsibilities: Key Responsibilities:
Analyzing data and trends related to supply and demand in technology. Collaborating with cross-functional teams to address supply and demand issues. Identifying risks and developing mitigation plans for technology resource forecasting. Maintaining and enhancing operational tools and documentation. Providing data visualization and insights for business planning. Offering recommendations to improve hiring and resource management.
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