Global Field Business Support, Sr. SpecialistAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
PURPOSE AND OBJECTIVES With an aim toward action and pragmatic execution, Global Revenue Operations delivers exceptional experiences, simple processes, and impactful customer interactions. The organization has holistic responsibility for ensuring efficient day-to-day operations of the Customer Success business.
EXPECTATIONS AND TASKS In your role as a Global Field Business Support Sr. Specialist, you will be responsible for the execution of the end-to-end deal operational process for specific deal motions. The Field Business Support Team acts as a deal support center for SAP Account Executives in the region.
RESPONSIBILITIES Responsible for execution of the end-to-end deal operational process / quote-to-cash process for select SAP deal motions.Process stakeholder requests for processing deals and completing the required inputs.Partner with various teams to support the sales process to facilitate deal closure.Comply with operational procedures for sales, delivery, financial, and legal requirements.Provide quarter-end and year-end close deal support to the sales community.REQUIREMENTS 5-7 years of experience in Sales Operations or Deal Support capacity.Experience with sales and deal processes involving RISE and other complex Cloud deal motions.A strong background in sales, quote-to-cash process & deal execution.Ability to multitask, prioritize and problem solve in a fast-paced environment.Extremely detail-oriented, organized, and effective communication skills.Experience in a shared service center environment (preferred).Experience with Smartsheet, advanced MS Office skills, and experience with SAP systems is a plus.Flexibility to work virtually or in local office as needed.Advanced English needed – additional languages beneficial.Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software.
We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best.
Requisition ID: 402276 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Employment Type: Regular Full Time.
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