You Lead the Way.
Weve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success.
Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day.
And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Transformation team within Global Business Integration and Transformation organization provides governance, strategy development, project execution, capabilities enablement and analytical assessment to drive process improvement and across the GSG KYC / AML program.
The GBIT KYC Analyst serves as the end-to-end project manager to transition the project from the KYC/AML Strategy team, identify servicing requirements and drive the implementation to ensure operational readiness across the KYC (GSG) teams and on-time delivery.Key ResponsibilitiesMonitor and control Operational Risk across KYC/AML productIdentify Risk and implement mitigation actions across all KYC/AML teamsKnowledge around ORE/CAPS/RCM structure and governance would be a plussOperational ReadinessEngage with GSG groups and stakeholders to align on roles/responsibilities and to ensure participation from all the relevant teams.Develop the detailed project plan for the execution phaseDrive the project plan to keep the workstreams on track, and identify and manage risks/issuesIdentify servicing requirement dependencies and coordinate working sessions with the relevant teamsMonitor and report on capability enablement timelines and status that could impact the execution timeline.Coordinate the volume and staffing forecasts and timelines for each market across the impacted GSG groups and ensure they are aligned with the planned timelines in the enterprise programsRequired QualificationsBachelor's degree in Business Administration, Information Systems, Engineering, Finance or related field requiredKnowledge on KYC/AML processes and dynamics is a desirableStrong ability to develop and coordinate multiple project plans to support effective implementation and mitigate friction for all execution activitiesStrong background and in experience working in GSG processes or projects with complex regulatory and compliance requirementsExperience managing projects that impact the customer facing operations teams (Credit, Fraud, CEN, etc.)
and the back-office operations teams in KYC.Strong written and verbal communication skills combined with an ability to interact effectively with senior leaders and business partnersDemonstrated experience creating and utilizing core project management tools (e.g., project plans, roadmaps/Gantt charts, risk/issues log, etc.
)We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.