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Position Overview:
We are seeking a detail-oriented Freelancer Productivity Supervisor to monitor activity and productivity, ensuring optimal performance and compliance with our standards. This role involves analyzing performance data, investigating low productivity cases, and submitting findings for review.
What we offer:
Flexible working hours and location
Opportunities to work with multinational teams
Competitive salary paid in Euro
Enjoy a high level of trust, responsibility and autonomy
Be part of a motivated, fun and supportive team
Contribute to a positive impact on society and environment
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EXPERIENCE
- Experience conducting Quality Analysis is a plus.
- Understanding of developer tools is a plus.
- A natural curiosity to figuring out how things work and desire to plug loopholes.
- Any engineering background and familiarity with sewer assessments is preferred.
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QUALIFICATIONS
- Minimum of 20 hours per week commitment.
- Familiarity with different types of cheating behaviour in operational roles e.g. cherry picking, shortcuts.
- Experience conducting performance investigations and documentation.
- Ability to utilise multiple tools simultaneously and think outside the box.
- Quick learner and able to integrate lots of different data points.
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SKILLS
- Strong attention to detail and investigative skills.
- Experience using Google Suite tools to deliver detailed reports on work completed.
- Ability to provide process improvements based on hard data.
- Excellent communication and reporting abilities.
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RESPONSIBILITIES
- Monitor and conduct detailed investigations into unusual review behaviour, as set forth by management.
- Create and deliver structured reports for management.
- Investigate, identify and clearly track new trends in review behaviour.
- Build familiarity with trends over time and use this information to drive continuous improvement in investigation efficiency.
- Drive customer delivery quality through timely elimination of concerning review behaviour.
- Anticipate and mitigate possible loopholes for review cheating.
- Collaborate with other Productivity Supervisors
Please also send your updated resume to ******** Only shortlisted candidates will be contacted. Mínimo Nivel Académico Requerido Universidad Completa Mínimo Nivel de Inglés Requerido Avanzado Mínima Experiencia Laboral Requerida 3-4 años