Finance Operations Associate - O2I Cloud, Software & Support At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
PURPOSE AND OBJECTIVES The Global Finance Shared Services (GFSS) belong to one of the main pillars of the Global Finance & Administration board area of SAP, the Global Finance Infrastructure. The Global Finance Shared Services environment allows SAP to maximize the efficiency and effectiveness as well as quality of the finance processes while delivering global end-to-end process standards.
Within GFSS, the O2I CSS team is responsible for supporting the processes for the administration of Cloud Subscription, Software License and Support contracts and invoices starting with the receipt of signed contracts.
What will be your key responsibilities? Support administration of SAP Cloud License and Maintenance Software contracts mainly for North America.Processing new sales contracts, processing them in SAP systems and ensuring our customers can access and download software.Manage the billing cycle for all our new business.Handle internal/external customers' queries within stipulated SLAs.Review sales opportunities to verify contracts and quotes, ensuring they are accurate and complete.Assist Cash Collections team in resolving complex billing issues and dispute cases.Participate in monthly close processes.Collaborate closely and cross-functionally with other teams and departments – Commercial Finance, CFO, Contracting, Sales Teams, etc.Own strategic projects and initiatives that improve team functionality and efficiency.Contact for external and internal auditors.In the role, you will: Contribute to the success of the team and its development.Learn E2E a very interesting process of License and Maintenance Software contracts handling.Gain knowledge and skills that can help you boost your career development.What can you expect from us? Engaging corporate culture.Job security and stability that only large, multinational corporations can offer.Various internal development opportunities – from soft skills to your future career path.Flexibility on the job.EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES Upper written and spoken English.Previous experience in finance area is not essential, but it is a plus.Customer focus & business acumen.Ability to work under pressure.Good communication skills.Capacity to develop collaborative work relationships within the team and with stakeholders.Knowledge of MS Office (Word, Excel, Outlook, PowerPoint).If you are a proactive and curious person who wants to start a finance career in an international environment, then we want to hear from you!
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
Requisition ID: 405681 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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