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Field Service TechnicianLocation: La Plata, Argentina
ID: R-11710Job Category: OperationsJob Type: Full timeIf a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry-leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety.
Position Summary: As a Field Service Technician, you will be responsible for coordinating with customers on field issues, warranty claims and resolutions. You will perform and support commissioning, service and repair work at customer sites.
Responsibilities: Order processing and acceptance.Prepare cost estimates less discounts in accordance with specifications.Schedule orders.Prepare quotations for standard products according to predefined lists.Read and evaluate customer specifications and customer requirements documents.Compile technical and commercial quotation documents.Establish and maintain strong relationships with customers.Handle customer complaints.Research, develop and implement technical solutions to special problems.Coordinate effectively with internal and external customers.Establish a safe and adequate work area and comply with all safety requirements.Perform repairs and service activities on-site and in-house.Provide technical support and training as needed.Other duties as assigned.Requirements: Mechanical Technician or Bachelor's Degree in Mechanical Engineering or a degree in a relevant field with 5 to 7 years of relevant experience.Strong verbal and written communication skills.Organized and efficient.Proficient in Microsoft Office, including Word.SAP knowledge in SD; MM; PP.Ability to work in a team environment.Experience serving clients in the oil and gas, energy, chemical, water and other general industries.Ability to change priorities on a daily basis while still producing results.Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
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