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Job Title: Field Service Technical
Location: City, State, Country
ID: R-10882Job Category: OperationsJob Type: Full timeIf a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety.
Job Summary: As Field Service Technical, you will be responsible for providing technical support to the customer in terms of Instrumentation and Control for rotating equipment (centrifugal pumps, high energy pumps and positive displacement equipment, lubrication systems, sealing system, etc.). You will support and lead the execution and maintenance activities of the various LCA and TSA contracts in the region, ensuring a strong presence at customer facilities and maximizing brand support.
Responsibilities: Comply with the field service program updated and in line with customer needs.Verify and establish together with the end user the best mode of the maintenance program of the various LCA contracts in the region.Correct preparation of service time reports considering the information requested in the formats to avoid rework.Preparation of service reports within the requirements established in the form.Use of the AMP tool to document and record activities carried out according to previously established guidelines.Send the respective daily reports and records of time in service in the field on time to the person in charge of recording in the system and feeding the folders.Preparation of the Trouble Report with the information required in the forms and attaching the evidence that facilitates a future failure analysis.Ability to perform hydraulic analysis of pumping equipment and determine the cause of problems in pipe installations or pumping systems.RCA Leader in the Region.Participation in the investigations of the causes of failures with a view to identifying the true responsibility for the failures.Preparation of customer satisfaction surveys every time a service is provided.Planning of the works before starting trips in the area of preparation of technical information, elaboration of procedures, analysis of work safety, preparation of equipment and tools.Provide technical support to other areas of the company (Sales, Purchasing, Production, Quality, Project Management, Finance, Commercial Operations, etc.) and to clients when they require it in any technical doubt.Actively participate in interdisciplinary teams for the development of internal improvement projects.Comply with the parameters established by the company's Integrated Quality Management System.Participate in cost reduction projects and improvements to pumping equipment and propose changes to the engineering and quality department for validation and implementation.Other assigned tasks.Requirements: Mechanical, Electronic/Electrical Technician or related careers with equivalence in experience of more than 5 years.Advanced knowledge in electronics, control and manufacturing processes of panels and instrumentation of pumping equipment.Advanced knowledge in the operation of Centrifugal Pumps, mechanical seals, API plans and their applications.Knowledge of API 670, API 610, API 686, API 614, API 682 standards.Basic knowledge of PLC programming.Programming knowledge from Bently Nevada, Emerson, or configurable equipment condition monitoring systems.Basic knowledge of control valves and actuators.Knowledge of pneumatic controllers and actuators.Knowledge and interpretation of Drawings, Sectional Plans, Materials, Data Sheets and Specifications of pumping equipment.Advanced knowledge in protocols for pre-commissioning, commissioning and commissioning of machinery instrumentation.Level I vibration analysis (preferred).Skill in handling metrology equipment.Ability to handle vibration, flow and temperature measurement and analysis equipment.Knowledge of soft starters, frequency inverters.Ability to handle hand tools for rotating equipment assembly.The worker must be trained in the quality, safety and health management system at work, as well as issues related to the position to be performed.Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone.
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