Join a team recognized for leadership, innovation and diversityAs a Field Service Engineer here at Honeywell, you will have the opportunity to provide technical support and expertise to our customers in the Industrial Automation (IA) business unit. You will be responsible for troubleshooting and resolving technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.
You will report directly to our Site Leader and you'll work out of Bahia Blanca, Argentina. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture.
KEY RESPONSIBILITIESField Service engineers will carry out PPP maintenance of the EBI, DVM, and Insight equipment on the corporate network servers and field equipment. Collaborate with the rest of the specialties. Establish fluid communication with your different internal and external clients to share information, detect problems and opportunities for improvement and take the necessary actions. Ensure compliance with the policies and procedures of the management system. Control the adequacy and validity of the maintenance plans in use.
Troubleshoot and resolve technical issues for our customersProvide technical support and expertise for our IA solutionsCollaborate with cross-functional teams to ensure successful implementation of our solutionsConduct training sessions for customers and field service engineersStay updated with industry trends and advancements, and provide recommendations for improvementMUST HAVEBachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering.Minimum of 3 years of proven experience in field service engineering, with a focus on complex technical solutionsStrong technical knowledge and expertise in Industrial Automation technologiesExcellent problem-solving and troubleshooting skillsAbility to effectively communicate complex technical concepts to both technical and non-technical stakeholdersExperience in project management and executionStrong customer focus and ability to build and maintain relationships.WE VALUEStrong leadership and mentoring skillsContinuous learning mindset and willingness to stay updated with industry advancementsResults-oriented approach and ability to drive projects to successful completionStrong problem-solving and analytical abilities
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