The business support management function is tasked with a variety of business administration and control responsibilities.
Candidates must be comfortable working with all levels of senior management and will have to provide general support of day to day business functions.
Responsibilities include the following :
- Management of on / off boarding, transfers in / out
- Provisioning of technology hardware, applications & market data
- Act as liason with Project Management (. technology upgrades, facility upgrades, summer intern onboarding)
- Act as a conduit to multiple groups and business teams; maintain floor plans, move management, review of cost allocations / cost centers
- Provide Business Continuity planning support (Call Trees and Disaster Recovery Site Testing)
- Review and certification of Physical Floor Access
- Enforcement of a dynamic control / compliance environment and continuous risk mitigation in business processes
Additional job scope includes providing guidance and support and driving the agenda in the following areas :
- Ensure that effective business and process controls are maintained consistently across all businesses
- Participate in and, at times, help lead strategic initiatives and ad hoc projects within Business Support Management
Qualifications :
- 2+ years of related experience
- Strong oral and written communication skills
- Independent problem solving skills
- Customer service / Client facing experience is helpful
- Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure
- Excellent relationship building skills with the ability to listen well and influence others
- A self-starter who is organized and consistently meets deliverables
- Focus on Controls and mitigating Risk factors
- Knowledge of Microsoft Office (Excel, Word, and Powerpoint)
- Comfortable leading an initiative or playing a support role on the broader team