Job Description - Executive, Collection & Remarketing (12 months contract with Agency) (MER0003D2H)
Group: Mercedes-Benz Group AG
Description
You are on a mission: Drive Financial Excellence with Mercedes-Benz Services Malaysia!
As a part of one of the most prominent captive financial services providers, we are not just offering a job, but a passage to unparalleled professional growth. We are on the lookout for passionate, driven individuals who are ready to accelerate their careers and shape the future of mobility.
At Mercedes-Benz, you'll find more than a role; you'll discover a calling where your work reverberates with excellence and propels the industry forward. If you're ready to drive into a world of opportunity, Mercedes-Benz Services Malaysia is your destination.
Here's the role at a glance that might be beneficial for you to know:
The job holder is responsible for:
To assist in monitoring the receivable portfolio and ensure that all repayments from customers are made in a timely manner.To manage early delinquencies and newly activated accounts.To support overall customer service for Mercedes-Benz Finance & Leasing Business.Attend to customers' (salespersons, dealers, suppliers, end-customers) enquiries.Further roles and responsibilities:
To conduct dunning calls to remind customers of repayments for day past due contracts. To implement and manage collections and remarketing processes and procedures in accordance with the Company's policy and procedures.Close monitoring of the performance and activities of Debt Collection and liaise with Repossession agents to ensure proper management of account receivables by minimizing credit losses of the current portfolio and maximizing debt recovery.Discuss with customers on restructuring/rescheduling of the overdue contracts.Support litigation proceedings against the hirers and guarantors. Liaise with solicitors and other relevant authorities such as insurer, police, customs, and Transport Authority for recovery purposes. To ensure timely filing of legal cases thereby protecting the interest of the company.To support the remarketing process for repossessed/returned vehicles. To ensure that vehicles are sold within targeted time and at the best price. To liaise with auction houses and coordinate bids from dealers, buyers, and auctioneers, and prepare all relevant documents for the remarketing processes.Qualifications
Education:
Degree holder, preferably in Finance, Accounting, Business or related discipline.Work / Industry Experience:
Minimum 3 years of related working experience, preferably in automotive finance.Technical knowledge:
Good knowledge in MS Office software like Word & Excel.Good spoken and written English.Conversant in Cantonese/Hokkien/Mandarin and local dialects.Good knowledge of Finance Contract Management ERP.Good knowledge of hire purchase terms and processes.Good communication and interpersonal skills (ability to interact with all levels).Ability to quickly adapt to new culture and environment and to work with other departments.Results-driven professional with excellent decision-making skills, who can develop and execute strategic plans and drive business growth.Ability to multi-task.Ability to handle stress.Ability to work in a team as well as be independent.Problem-solving skills.Ability to meet deadlines. tactful.If you have the drive to succeed and the desire to work with the best, we invite you to apply.
Take the lead on your career path with Mercedes-Benz Services Malaysia and let's shape the future of automotive finance together!
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