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Event Sales Executive - Ramada by Wyndham Manama City CentreLocation: Manama, BH
Ramada by Wyndham Manama City Centre is now seeking an Event Sales Executive to join our team in Bahrain.
Job SummaryThe Event Sales Executive will be responsible for managing meeting territories, events, weddings, and achieving yearly revenue goals by developing accounts and business opportunities in coordination with the Director of Sales and Marketing.
Education & Experience3 years of event sales related experience or an equivalent combination of education and experience in a hotel or related field preferred.Candidate with F&B or banquet experience is preferred.Communication and marketing skills.Highly organized.Proficiency in various event software.Ability to focus attention on guest needs, remaining calm and courteous at all times.Highly responsible & reliable.Excellent communication skills, both written and verbal required.Proactively lead in the conversion of enquiries by following up queries within agreed timelines to confirm event sales and bookings.Conduct show rounds with potential clients demonstrating a good knowledge of the venue and its offerings.Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business.Develop the client base by proactively reaching out to new clients and businesses.Conduct market research and analysis to identify trends, competitive positioning, and opportunities for growth in target market segments, and provide insights and recommendations to inform sales and marketing strategies.Work in partnership with our operations teams to make sure your events are spot on.To gain new accounts while maintaining and prospecting established accounts under the guidance and supervision of the Director of Sales.Professionally conduct routine telemarketing activities to identify new clients for social and wedding events.Provide feedback to the Director of Sales and Marketing on changing market conditions, review direct competition and conduct regular research to identify new selling strategies. Attend and contribute to all meetings as required.Ensure to provide a courteous and professional service at all times.Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date "Account & Contact Database" in the property management system as well as maintain end of month production reports.Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions.Follow up with client contact at the end of each meeting to ensure satisfaction and obtain feedback.General RequirementsResearching prospects and generating leads.Contacting potential and existing customers on the phone, by email, and in person.Handling customer questions, inquiries, and complaints.Preparing and sending quotes and proposals.Meeting daily, weekly, and monthly events sales targets.Participating in sales team meetings.Operate in a safe and environmentally friendly way to protect guests' and colleagues' health and safety, as well as protect and conserve the environment.Comply with the hotel environmental, health and safety policies and procedures.Participate in any Training and Development programs as recommended by the senior management.COMPANY OVERVIEW: Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Employment Disclaimer In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
What we expect from youYou will play an important part in our mission to make travel possible for all by:
· Being responsive, respectful, and delivering great experiences to our guests, partners, and communities.
· Fostering an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.
· Bringing your best every day and striving to exceed expectations in all you do.
What you can expect from usWith Wyndham Hotels & Resorts, you can expect a fulfilling career to include:
· Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities, and educational support.
· Competitive salary and benefits.
· Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
· A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.
About WyndhamWyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.
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