Ethics & Compliance - Partner Outreach Manager – US Client page is loaded Ethics & Compliance - Partner Outreach Manager – US Client Apply locations AAC Olivos time type Full time posted on Posted 30+ Days Ago job requisition id 494098WD Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Internal Firm Services - OtherManagement Level
ManagerJob Description & Summary
A career in our Ethics and Business Conduct - Practice Support practice, within Risk and Compliance services, will provide you the opportunity to work with a team that provides clients with extensive risk and controls technical knowledge and sector specific experience. You'll have the opportunity to develop a holistic approach to risk that protects businesses, facilitates strategic decision making and enhances efficiency by assisting management in the assessment of project risks and controls.
Our team helps PwC develop and design effective compliance and ethics initiatives that help us proactively manage our ethics and compliance programmes. You'll assist through all stages of the compliance and ethics life cycle including compliance programme assessments, development and transformation, risk assessment, and industry regulatory compliance.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Develop new skills outside of comfort zone.Act to resolve issues which prevent the team working effectively.Coach others, recognise their strengths, and encourage them to take ownership of their personal development.Analyse complex ideas or proposals and build a range of meaningful recommendations.Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.Address sub-standard work or work that does not meet firm's/client's expectations.Use data and insights to inform conclusions and support decision-making.Develop a point of view on key global trends, and how they impact clients.Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.Simplify complex messages, highlighting and summarising key points.Uphold the firm's code of ethics and business conduct.Responsibilities: Act as an Ethics & Compliance manager to PwC US and Mexico partners by managing a team who provides guidance and assistance on Ethics & Compliance topics, such as personal independence, core compliance requirements and other topical areas covered by knowledge base documents and internal systems (investments portfolio, automated investment recording system, learning and development, CPA licensing, CPE compliance).Monitor and support team members in completing incoming tasks. Ensure quality and on-time delivery of outputs.Collate and distribute metrics. Provide support and clarification to the team members. Ensure process delivery and SLA compliance.Responsible for process and operational escalations to various locations, including PwC US.Manage second-level process-related escalations and ensure accuracy and validity of metrics. Ensure that team member/team lead time is reported accurately and complies with reporting deadlines.Facilitate training as necessary.Conduct self in a professional manner and take responsibility for work and commitments.Identify and make suggestions for efficiencies and improvements when performing work.Take action to stay current with new and evolving technology.Use tools, techniques and firm standard methodologies to support research, analysis and problem solving.Handle, manipulate and analyze data and information responsibly.Communicate with empathy and adapt communication style to meet the needs of the situation and audience.Manage expectations of stakeholders effectively.Embrace different points of view and welcome opposing and conflicting ideas.Uphold the firm's code of ethics and business conduct.Identify problems before crises arise, notifying leadership and proposing solutions proactively. Demonstrate agility and reprioritizing's in response to changing situations.Promote an atmosphere of trust, confidentiality, professionalism and integrity.Required skills: Availability to support the US EST time zone (from 8:00 am - 5:00 pm from Monday to Friday in a fixed 9-hour shift, including a one hour lunch break).Demonstrated ability to communicate clearly and professionally, both orally and in writing with a strong customer service orientation (English/Spanish).Demonstrated ability to pay attention to detail.Demonstrated ability to apply rules, policies and procedures to routine decisions.Demonstrated ability to work on ad hoc assignments while also executing daily responsibilities. Demonstrated ability to work productively in an environment with evolving deadlines and priorities.Demonstrated ability to pay significant attention to detail to identify and correct issues.Demonstrated ability to proactively identify problems before crises arise, notify leadership, and propose solutions.Demonstrated ability to promote an atmosphere of trust, confidentiality, professionalism and integrity.Proven thorough, detailed follow-up, administrative and time management skills. Proven people management and development skills with the ability to work with all levels of firm management.Knowledge of Microsoft 365, Microsoft Teams, Power BI (desired), other reporting tools, etc.Knowledge of financial products.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred: Bachelor Degree Certifications (if blank, certifications not specified) Required Skills Optional Skills Desired Languages (If blank, desired languages not specified)
EnglishTravel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date About Us You know us. We want to know you.
Your career is just that; yours. You choose it. You live it. You make it happen.To get the best from it, you need the best opportunities. That's why opportunities are at the heart of a career with us. Opportunities for you to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
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