General Information
Req #
WD00074310
Career area:
Media
Country/Region:
Argentina
State:
Capital Federal
City:
CABA
Date:
Friday, November 1, 2024
Working time:
Full-time
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements Job Summary: The eCommerce Operations Specialist will be responsible for overseeing and managing the flow of orders received through lenovo.com websites or through sales representatives. This role requires meticulous attention to detail, strong analytical skills, and the ability to work collaboratively with cross-functional teams to optimize order fulfillment and customer satisfaction.
Our mission is to provide support to the business and customers on payments, disputes, chargebacks and reconciliations. Primary interaction of this team is with AR, Sales, Sales Support and Fulfillment to ensure customer satisfaction.
Key Responsibilities: Monitor and manage the processing of orders received via lenovo.com and through sales representatives. Ensure accurate and timely entry of order data into the system. Track and analyze order fulfillment performance metrics, identifying areas for improvement. Collaborate with warehouse, logistics, billing and customer service teams to resolve any issues related to order processing and delivery. Assist in developing and implementing best practices for order management and fulfillment. Qualifications: We are looking for a professional graduated in Business Administration, Economics, Industrial Engineering, with fluent English, and advanced Excel skills (mandatory). Strong analytical and problem-solving skills. Strong communication and interpersonal skills. Detail-oriented with a commitment to accuracy and efficiency. This role will be attended to the Latin-American region, so we are willing to work global hours. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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