Dutch/Flemish Outbound Client Advisor

Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in.

Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people - orientated, ambitious company.

Want to start this new adventure in your personal and professional life? Take a look at this position!

Your role

- Making outbound calls to prospects from the company database.
- Listening actively to understand clients' needs and sales opportunities.
- Comparing energy tariffs between the company and other suppliers.
- Convincing prospects to sign a contract.

- Assisting customers with digital contract signing and ensuring their satisfaction within 48 hours via a follow-up call.
- Upselling additional products or services, such as energy control devices, maintenance services, and e-mobility items.

Requirements

- Diploma of Secondary Education
- Contact center or sales experience is good to have but not necessary
- High proficiency in Dutch (preferibly Flemish) and a good command of English
- PC skills (MS Office, Salesforce)
- Good writing skills
- Strong communication skills
- Customer orientation - Ability to develop and maintain strong relationships with clients
- Persuasiveness to convince others, while using clear explanations and well-formed arguments
- Empathy - Understands another person's circumstances, point of view, thoughts, and feelings.
- Self-confidence - Confidence in own powers and abilities.
- Willingness and motivated to learn

Benefits

- Paid training

- Labor contract with benefits, including private health insurance
- Fun, people-oriented call center
- Market-based basic salary
- Growth opportunities
- Relocation Package

Location

Sofia or remote, Bulgaria