Dutch Customer Service Advisor

The Wise Seeker  is the leading HR technology company in unbiased talent evaluation.
With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.
We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.
Your role You will be working on a project with relatively simple processes, but accuracy is an absolute must and you will be the main contact point for customers who have questions or issues with a banking application.
There is a training program in which you will go through all the aspects of the job.
The training period consists of 5 days.
Profile Fluent in Dutch (C2) Working proficiency in English Call centre experience is an added value, but not required Basic computer skills are necessary Able to follow procedures around sensitive data You can submit proof that you are free of criminal offences Flexibility and punctuality regarding working hours (shifts including evening and weekend services) Our ideal candidate is Communicative and empathetic Disciplined and accurate Respectful and positive towards customers Solution-oriented thinking Patient Reliable Our offer Paid training Free Spanish lessons (once a week) Unique, atmospheric, people-oriented call centre, with a good dose of fun Market-based basic salary with bonus Employee benefits such as meal cards, transport cards and private insurance Growth opportunities Location Barcelona, Spain #LI-MM1