What we offer: Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
The Digital Supply Chain Customer Engagement Expert (CEE) at this level is a functional leadership role closely aligned with the regional and senior management of DSC customer accounts. This role requires a senior professional with the expertise and experience to help the customers and assigned Customer Engagement Executives maximize the value that customers and SAP receive through adoption and use of the solution.
Expectations and TasksWork in partnership with the CCO market Vice Presidents responsible for our geographic and strategic industry customers.Develop and manage forecasting, account engagement plans, and customer engagement plans that deliver business outcomes.Conduct customer business diagnostics to analyze business case drivers, identify program risks, and establish action plans that deliver results.Develop and maintain customer program reporting to communicate progress and govern the relationship with customers and SAP executive sponsors.Assist customers with transformational change by coordinating cross-functional involvement with CCO solutions consulting, services delivery, and business commerce enablement teams.Develop and implement account strategies and implementation plans that further existing account adoption and identify new business opportunities within assigned accounts.Education, qualification, skills and competencies:
Bachelor equivalent.Multilingual Portuguese & Spanish required; English desired.Proficiency in Confidential Office.Americas or, APJ, EMEA - EOE AA M/F/Vet/Disability
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