Digital Sales Development Senior Specialist - Business Technology Platform (BTP) Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
Responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on leads within their assigned space. Nurture and develop the opportunities through the digital tools available once they have moved into the sales cycle, transitioning them to the appropriate Sales teams. Drive digital and high-quality engagement with potential customers delivering superior customer experience.
Core tasks include: Qualify leads received from marketing or other organizations and nurture opportunities.Generate incremental opportunities through social selling, strategic & targeted prospecting into companies.Manage opportunities to ensure a good transition to implementation and account development.Handover qualified opportunities to sales with high quality, ensuring the best customer experience.Provide relationship management support and activity management via telephone, email, and web to ensure customer satisfaction and goal achievement.Build and execute upon strategic outbound campaigns to obtain additional leads.Accountability Responsible for delivery of outcome of assigned projects or areas of responsibility.Internally recognized senior on complex technical and business matters works on large, complex activities, using demonstrated creativity and expertise to deliver high quality results/technical solutions.May include team lead or supervisory responsibilities.Complexity Contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects).Works independently on topics while setting priorities having sole responsibility.Provides regular project status and updates.Decisions/solutions can enhance current and future design and strategy enhance complex systems & processes.Experience Advanced technical or business skills and special knowledge in one or several areas.Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations.Typically, several years' experience with increasing amount of responsibility.Communication Builds and maintains partnerships with internal and external customers and partners.Contributes actively to build common ground for cooperation.Communicates clear processes & policies in a way that others can understand.Communicates relevant messages in a timely manner and with constructive feedback to cross-functional colleagues & managers.Key Responsibilities & Tasks The purpose of this position is to extend SAP's market coverage by generating new pipeline through:
The creation and execution of Demand Generation "DG" campaigns against a target territory (list of accounts).The execution of specialized initiatives related to existing pipeline, such as recycling/reviving discontinued/disqualified leads or nurturing aged pipeline.The Sales Development Senior Specialist (referred to as Sales Development Executive "SDE") has the following responsibilities:
Provides executive support to several Sales Executives "SE" and is usually attached to a regional Digital Hub.Generates and qualifies leads through proper means (cold calling, phone campaigns, email actions, etc) as agreed with management.Oversees qualifying and progressing Marketing Inbound leads depending on the regional setup of Marketing Inbound routing rules.Documents all campaign execution and lead/opportunity management activities using the adequate systems correctly.Assesses target markets and accounts, identifies prospects aligned to the targeted SAP Solution personas and gathers insights to craft the best possible communication strategy.Positions the SAP solutions competitive advantage in their key targeted industries.Manages prospects relationships and expands reach into targeted accounts to collect necessary deal qualification insights.For continuous learning and growth, these are the Training & Enablement requirements:
Participates in management mandated enablement activities to enhance demand generation and product/solution skills.Completes and validates all Level 1 enablement activities within 3 months and Level 2 activities within 12 months.Experience & Educational Requirements Minimum 5-7 years' experience in Demand Generation or Inside Sales environment.Preferably TeleMarketing experience, specifically high-volume phone-centric work.High volume activity working environments, involving phone and a CRM/contact management system.Advanced English Level.Education: Bachelor or equivalent business experience.We are SAP SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. SAP has evolved to become a market leader in end-to-end business application software and related services. We are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 404684 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time
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