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Description and Requirements Job Responsibilities Explore new eCommerce capabilities based on industry trends and business needs. Manage end-to-end requirement definition for our B2B / Large Enterprise customers and internal stakeholders to provide cross-functional web solutions, using Agile methodologies. Work closely with business stakeholders to quantify business impact and business case for new capabilities. Coordinate with 3rd-party providers, Lenovo DT/IT, and other supporting teams to understand process impacts and estimate costs. Lead E2E blueprinting exercises with key stakeholders and functional web product managers to ensure all integration, resources, and process dependencies are addressed prior to development. Document process flows, integration mappings and changes to Telesales and support procedures. Engage UX on research, concept work, wireframes, comps, and prototypes. Lead cadence calls with stakeholders and executives to communicate status, ensure that deliverables are on schedule, and open issues are being properly addressed. Define E2E UAT test cases for new requirements across 3rd-party and other dependent Lenovo teams. Establish business and web success metrics with our analytics team and monitor ROI. Work with stakeholders to ensure new processes and procedures are clearly documented. Ensure users are trained on new functions and how to manage enablement and issues. Report to executives on progress toward KPIs, trends, and projects. Required Qualifications Bachelor's degree or higher required At least 5 years of experience in a product management environment in eCommerce, with a preferred concentration in the Global B2B / Large Enterprise space Experience in constructing complex solutions and documenting requirements Experience communicating/advocating for projects with executives Experience working in a collaborative and energetic team environment Excellent problem solving and decision-making skills; deal with ambiguity in a fast-paced e-business environment Self-directed and proactive Ability to work cross-functionally in order to achieve desired results, on time Able to work across various time zones; off-hours and long hours as needed A clear sense of accountability & ownership Effectively builds & delivers presentations to all levels of management Knowledge of JIRA, Adobe Analytics Preferred Experience with Agile, Scrum or other product methodologies We are equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as veteran and basis of disability or any other federal, state, or local protect class.
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