Customer Support Specialist

The Customer Support Specialist is in charge of understanding at code level the solutions provided to customers, researching for workarounds and solutions, and needs to have excellent communication skills with customers since they also have to assist them by providing explanations, workarounds, or solutions.
Required SkillsHigh qualified development skills to be able to understand and research issues reported by users.Good skills in testing to provide high quality solutions.Excellent verbal and written communication skills in English since it will require close contact with customers.Ability to learn technology quickly through instruction and self-training.Curiosity and initiative to learn and contribute with other team members.Initiative to inquire, investigate and propose improvements.Ability to manage multiple queries in parallel with tight SLA and deadlines.Job DetailsPosition: Senior Customer Support Engineer
Location: Buenos Aires, Argentina
Function: CS&S
Requisition ID: 1024367
Job Type: Full-time
We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi.

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