Customer Success Manager

Position Summary :

We are seeking a dedicated and experienced Customer Success Manager to join our dynamic integrated sales and success team.

The ideal candidate will be responsible for ensuring customer satisfaction, driving customer retention, and fostering strong relationships with our clients.

The Customer Success Manager will work closely with our customers to understand their needs, provide tailored solutions, and ensure they derive maximum value from Variacode's products and services.

Key Responsibilities :


- Customer Satisfaction and Retention
- Onboarding and Training
- Customer Engagement
- Upsell and Cross-Sell
- Support and Issue Resolution
- Customer Feedback and Advocacy
- Performance Metrics and Reporting