Customer Service Representative
Customer Service RepresentativeApply locations Buenos Aires Shared Service Center (BASSC), Madero Office
Time type: Full time
Posted on: Posted 4 Days Ago
Job requisition id: R000060893
Total Number of Openings: 1
Interacts with clients to provide support with ordering and billing requests, information requests, suggestions, and complaints.
Responsibilities for this position may include but are not limited to: Perform Order Fulfillment to regional customers in Americas.Perform sales orders processing, delivery arrangement, billing, and sales support.Accountable for the receipt of the order, credit review, and the final invoicing. Acts as second level escalation in resolving complex issues.Liaise and coordinate with various work groups to resolve pricing, inventory, credit, quality, and supply issues.Responsible for logging Customer Complaint in Oronite Connect.Responsible for understanding product terminology, product handling characteristics, basic principles of supply chain, and use of basic customer service and/or logistics methods and policies.Full accountability and ownership of order capture and management process for customer groups.Required Qualifications: Bachelor's degree in Business Administration or similar, or relevant experience.Proficient in English.+5 years of experience in Finance, Accounting or Order to Cash processes.Analytical skills with focus on processes and standards.Chevron participates in E-Verify in certain locations as required by law.
About UsChevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in San Ramon, Calif. More information about Chevron is available at www.chevron.com.
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