Customer Service

Objective: Bicycle Technologies International is a full line bicycle parts distributor carrying over 300 of the best brands in the industry with a passion for all things dirt! BTI supplies high-performance products to the top independent bike shops in communities all over the world.

We are looking to add a Customer Service person to our rockstar team. BTI prides itself in taking care of our retailers and a crucial piece of that puzzle is our Retail Support Crew. We are looking for a highly motivated individual that is good at problem solving, takes ownership, and is passionate about the bicycle industry. This position interfaces with our retailers, buyers, marketing, and brands and opens the possibility for multiple avenues of growth.
BTI offers one of the best benefits packages in the industry: 100% of insurance premiums medical and dental80+ hrs of Paid Time Off (PTO)3% 401k contribution (no match necessary)Employee Ownership Trust (EOT) after 2 yearsEducational assistance8 hrs of Volunteer Time Off (VTO) per yearMinimum Requirements: Passionate about bikes and the industryLoves to take care of customersPossesses strong phone and email skillsTakes ownership and tries to solve problemsHungry for technical bike knowledgeAble to provide constructive feedback2+ years industry experienceThis position is budgeted at $17-$19 per hour. Santa Fe based role.
To Apply: To apply, send your resume to ******. You must include the keyword 'resume' in the subject line of your email. If your email does not contain this keyword, we will not receive it.

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