TripleTen is an award-winning online school among technology bootcamps.
Our mission is to help people change their lives and succeed in technology.
We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course.
Our employability rate among graduates is 87% across our Full Stack Development, Quality Assurance (QA), and Data Analytics.
We aim to provide our students with a seamless start to their learning journey, ensuring they are fully prepared and motivated before their course begins.
We are looking for a Customer Onboarding Specialist to help us achieve these goals.
Please submit all resumes or CVs in English. What you will doFollow and respect the established SLA for all communication processes.Ensure that all our new customers are involved in their start process.Provide additional attention to students who may require it, including calls to reassure them that we are ready to help them start this new chapter in their career.Check payment information and ensure that each customer has all the necessary access for the learning process.Assist in activating silent students during the first week after the course start date.RequirementsEnjoy communicating with people.Work based on results (each customer must start their course).Fluent in English (B2).Native Spanish speaker.Experience working with customers.Experience with the following platforms is a plus: Hubspot, Jira, Discord, Callgear, Slack.High level of conflict resolution (ability to listen and propose solutions).Autonomy and responsibility for each assigned task.What we can offer you100% remote full-time collaboration.700 USD gross per month.Schedule 5/2 from 10:00 - 19:00 CDMX.Friendly and professional team.Opportunities for growth and development.
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