At Terumo Blood and Cell Technologies, our 7,000+ global associates are proud to come to work each day, knowing that what we do impacts the lives of patients around the world.
We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient's life every second of every day and are committed to continuing to increase the number of patients we serve.
With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential.
JOB SUMMARYWorking under the strategic direction of the Latin America General Manager, the role is accountable for attaining Terumo BCT business goals and providing planning, leadership, growth, and direction for Terumo BCT organization, customers, and distributors. This position oversees all internal functions, provides direction for department objectives, plans and budgets within the assigned area/geography, and acts as a key communication link between the local team, Regional Management, and corporate areas.
ESSENTIAL DUTIES AND RESPONSIBILITIESDesigns and implements business strategy into plans, target/setting, forecasts, business reviews on a monthly & quarterly basis, and overall business efficiency. Achieves sales plan and profitability objectives. Coordinates and manages resources to provide necessary customer service. Produces weekly and monthly plans, tracks and analyzes progress and trends, and prepares annual territory sales plan. Manages overall budget and expenses, adheres to company policies, and communicates effectively with corporate and assigned personnel.
CommunicationsManages communication channels, ensuring both bottom-up and top-down flow of information throughout the cross-functional teams, the business, and its customers. Works cross-functionally within the business to solve highly unusual and complex problems that have broad business impact.
Operations ManagementLinks the operations of the area's BCT sales department with key Finance, Administration, Legal, and Regulatory internal resources to track results, integration of business activities, and Compliance.
LeadershipCreates the activities necessary for all local teams and associates to meet their objectives. Guides Sales, Customer Support, and Technical teams to drive their goals. Provides staff with the right coaching, tools, and material to deliver outstanding performance.
ResponsibilitiesMaintains a high level of business and managerial skills, knowledge, and ability.Serves as a prime contact and spokesperson for distributors, main providers, government and regulatory authorities, and competitive opportunities and issues.Provides input to analyze, direct and review product offerings, competition, and market strategies and programs.Works closely with the Regional Management, marketing, customer support, and marketing to successfully identify business opportunities, support tools, and new programs in a timely and high-quality manner.Responsible for skill and leadership development of individuals and teams under direct and indirect management.Has ongoing contacts involving significant responsibility with customers and other medical professionals, representatives of professional organizations with whom the business is affiliated, and professional/management levels within the business.Monitors and analyzes indicators of business performance to develop strategic and tactical direction such as Sales vs. Forecast (units, revenue), actual vs. plan selling price, product mix, disposables utilization, and financial and compliance targets.Leads customers and field personnel through the provision of implementation execution, sales training, clinical and technical service assistance.Develops priorities for the group and ensures accomplishment of program/function objectives within budgetary constraints and deadlines as well as overall marketing/sales objectives.Makes strategic and operational decisions relative to sales and contract administration under Compliance.Identifies and leads to solve complex and/or unusual customer problems.MINIMUM QUALIFICATION REQUIREMENTSEducation:Bachelor's Degree in Marketing, Commercialization, Administration-Management Degree. MBA and related field Master's Degree or Postgraduate is a plus. Candidates must have and/or show a desire and/or have knowledge of leadership and managerial skills.
Experience:Requires six or more years of experience managing sales, finance, administration, and customer service combined organization.
Skills:Sound understanding of the Business's sales strategies and philosophies.Demonstrated and effective leadership and managerial skills, managing people to exceed targets through simplified processes and efficiency.Fluent in written and verbal English language.Developed knowledge of the medical devices/laboratory/biotech industry and market.Demonstrated ability to interact positively with other functions within a company.A high degree of interpersonal skills.Ability to successfully negotiate large BCT sales deals within the area.Experience managing distributors and key providers.Demonstrated ability to communicate effectively both verbally and in writing.Certificates, Licenses, Registrations:Driving license preferred.Equipment:Advanced knowledge in Office Applications as a User, and web-mail internet messaging services.
Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore, and Tokyo.
We manufacture devices, disposable sets, and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S., and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare:
Respect – Appreciative of othersIntegrity – Guided by our missionCare – Empathetic to patientsQuality – Committed to excellenceCreativity – Striving for innovation
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