Job Description - Commercial Vehicle Sales Consultant (MER0003EAI)
Commercial Vehicle Sales Consultant
Group: Mercedes-Benz Group AG
Description
The mission of the Mercedes-Benz Manhattan Commercial Vehicle Sales Consultant comprises the sale of new and pre-owned Commercial Vehicles. This includes corporate fleet accounts and individual commercial customers in accordance with the forecasted profit and unit objectives.
The Commercial Sales Manager will analyze the market and suggest appropriate strategies to generate both profits and sales.
Responsibilities The Mercedes-Benz Manhattan Commercial Vehicle Sales Consultant must provide a consistently outstanding brand and customer experience through consistently excellent preparation, attitude, and teamwork. Use excellent interpersonal skills, product knowledge, and sales training to ensure that all MB customers have a seamless sales experience. Assist customers in selecting/ordering Commercial Vehicles by establishing an understanding of the customer business needs. Understand and comply with federal, state and local regulations that affect the sale of new and used light/medium commercial vehicles. Use all reasonable methods of prospecting for new and used commercial vehicle customers on a daily basis, either by telephone or by making calls to individuals and businesses. Cold call new customers to increase Commercial Vehicle sales monthly. Sell all aspects of the dealership, to include Sales, Parts, Collision and Service. Manage the dealership's Sprinter and Metris inventory and inventory turn cycles. Prepare and provide the General Sales Manager all outside call reports, listings of prospects, quotes and units available for sale, if applicable. Provide follow-up and ongoing service to existing customer base. Demonstrate new and used vans to customers (may include test drives). Ensure accurate sales orders, secures deposits, and processes paperwork in accordance with established dealership policies. Make sure all sold vehicles are logged in Quickbase, including but not limited to deliveries for new and used Commercial Vehicles. Ensure that all deals are worked in Advent. Sold units need to be marked in Advent as sold. Attend sales and training meetings as required. Study vehicle and equipment specifications to improve knowledge of product performance and application continually. Appraise used vehicles when necessary. Maintain professional appearance and demeanor. Qualifications High School Diploma or equivalent. 3+ years' previous parts administration/inventory experience. Must be able to work weekends and holidays, if necessary. Be able to withstand physical demands of the job. Experience with CDK or other automotive software is a plus. General knowledge of processes, software, costs, and other techniques to achieve maximum efficiency. Ability to commute into and out of Manhattan/New York City on a daily basis. Organization Mercedes-Benz Manhattan, Inc.
Primary Location United States of America-New York-New York
Work Locations 770 11th Avenue, New York, 10019
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