We are looking for a bright, hardworking, curious and passionate Collections Analyst to join our finance team. This is a fantastic opportunity for an experienced individual to gain hands-on digital advertising industry exposure, resolving client issues and improving cash flow in an award winning digital advertising company.
The Impact You'll Make:
Manage a strategic account portfolio of customer receivables and work to maximize cash flow by solving customer payment issues
Full cycle of accounts receivable past due balances, including research, analysis, account reconciliations, and application of cash for global agencies, brands and publishers
Calling customers and scheduling resolution sessions to understand the procure-to-pay cycles and address pain points
Resolving invoice discrepancies by collaborating with internal teams as needed
Maintain customer relationships by responding timely and accurately to both internal (company) and external (client directly) questions and requests for information through email and client facing ticketing system (Zendesk)
Understand the Innovid billing processes to provide guidance to customers, identify defects and improve resolution of AR
Escalating when appropriate to direct manager and/or senior leaders
Keeping detailed notes, task creation and reminders in our collection's tools
Providing detailed updates to internal leadership teams on the customer account status and path to resolving outstanding issues
What You'll Bring to Us:
+1 year of relevant experience collections focused
Previous experience working on international companies/ teams
Strong English verbal, listening and written communications skills
Basic Excel skills
Proficiency with accounting software packages (ERPs)
Bachelor's Degree in Finance or related fields -Preferred
Highly organized with exceptional attention to detail and ability to prioritize
Analytical, self-motivated, quick learner able to work independently and in a team
What We Will Offer You:
Unlimited Vacations
Monthly Inflation updates
Lunch Credit
OSDE 410 as medical assurance
English lessons
Gym coverage
Internet coverage
Stock Units (RSUs)
1 extra paid month for primary & secondary birthing caregivers
Learning & Development - Tools and Training
Hybrid & flexible working model - nice offices in Palermo with endless snacks & beverages
Pet friendly
High visibility roles with a tremendous amount of growth potential
Global team and cross-company collaboration unlike anywhere else!