We are looking for a bright, hardworking, curious and passionate Collections Analyst to join our finance team.
This is a fantastic opportunity for an experienced individual to gain hands-on digital advertising industry exposure, resolving client issues and improving cash flow in an award-winning digital advertising company.The Impact You'll Make:Manage a strategic account portfolio of customer receivables and work to maximize cash flow by solving customer payment issues.Full cycle of accounts receivable past due balances, including research, analysis, account reconciliations, and application of cash for global agencies, brands, and publishers.Calling customers and scheduling resolution sessions to understand the procure-to-pay cycles and address pain points.Resolving invoice discrepancies by collaborating with internal teams as needed.Maintain customer relationships by responding timely and accurately to both internal (company) and external (client directly) questions and requests for information through email and client-facing ticketing system (Zendesk).Understand the Innovid billing processes to provide guidance to customers, identify defects, and improve resolution of AR.Escalating when appropriate to direct manager and/or senior leaders.Keeping detailed notes, task creation, and reminders in our collections tools.Providing detailed updates to internal leadership teams on the customer account status and path to resolving outstanding issues.What You'll Bring to Us:+1 year of relevant experience focused on collections.Previous experience working with international companies/teams.Strong English verbal, listening, and written communication skills.Basic Excel skills.Proficiency with accounting software packages (ERPs).Bachelor's Degree in Finance or related fields - Preferred.Highly organized with exceptional attention to detail and ability to prioritize.Analytical, self-motivated, quick learner able to work independently and in a team.What We Will Offer You:Unlimited Vacations.Monthly Inflation updates.Lunch Credit.OSDE 410 as medical assurance.English lessons.Gym coverage.Internet coverage.Stock Units (RSUs).1 extra paid month for primary & secondary birthing caregivers.Learning & Development - Tools and Training.Hybrid & flexible working model - nice offices in Palermo with endless snacks & beverages.Pet friendly.High visibility roles with a tremendous amount of growth potential.Global team and cross-company collaboration unlike anywhere else!
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