Cloud Contract Exception Management Process Specialist

Detalles de la oferta

We help the world run better At SAP, we enable you to bring out your best.
Our company culture is focused on collaboration and a shared passion to help the world run better.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
PURPOSE AND OBJECTIVES: GCF's mission is to support our Customer Success organization with a holistic deal support experience, delivering end-to-end Commercial Finance Services.
The team will be responsible for Cloud Contract Exception Management compliance review, process enhancement, and operational governance.
WHAT YOU'LL DO Review exception requests for standards and guardrails compliance.Drive programs for contract exception approval automation.Prepare content for enablement and validation of our stakeholders.Define and implement controls, verify that evidence is collected and documented centrally.Ensure contract adherence to established product operations standards.Improve review times and completion rates with operations teams.Support sales and field escalations regarding quote completion and delivery.Manage key messaging related to standard and exceptional cloud contract clauses.Identify and drive process improvement projects.Enable sales teams on potential risks and pitfalls.Support audit controls/findings related to contract exceptions management process.WHAT YOU BRING Master's degree preferred, minimum Bachelor's degree, in Law required.In-depth understanding of SAP's business and market position.Excellent analytical skills.Ability to deliver high-quality work under time constraints.Strong focus on customer and employee experience.Experience collaborating with various cultures across multiple time-zones.WORK EXPERIENCE 2-3 years of experience in contract reviews.Knowledge of SAP products and services is useful.Work experience in business management or related field required.Strong knowledge of JIRA, Harmony Quote, CRM, and other work management systems.Excellent verbal and written communication skills in English.Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently.
At SAP, you can bring out your best.
We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 415056 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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